pixofile

alright ok thanks for your help
ash

Sane

Feel free to use other people's suggestions, of course. But if you've weighed the benefits and drawbacks of your options, and decide to go with the alternative I suggested, then here's some material that you might find useful:

Using PHP To Get Form Data From An .HTML Document
A PHP Function For Storing Data In A Text File

If you want to continue discussion on that, I'd advise opening up a thread in the PHP section. Happy coding!

Jimbo

Yeah, Sane's plan would probably be the quickest, especially if you already have servers set up. Deployment shouldn't be an issue, since you'll probably just have to copy the files from where you develop them (e.g. at home) to the server.

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Dameon

If you are actually looking to save time, it would make a hell of a lot more sense to find something that already works.

Trouble ticket/helpdesk-y software has been done to death. Yours will be buggier and have less features, unless you invest a huge amount of time. Find something cheap/free that suits your needs and be done with this in an afternoon.

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DaWei

Did you ever think of making your life easier by becoming competent and valuable, or is it some sense of unearned entitlement that you are entertaining? It's difficult to tell.

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null_ptr0

Research the java.sql namespace.

Ghost

Are they going to be chaning their request? Why not just have a webform that emails you what they want. There is no need to make this more complex.

Hell make a document in word or notepad and have them use check boxes and write it.