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It sounds like you have two connections to the same DB. You're being denied access to the second connection for whatever reason. Also, if you use the designation, "localhost", mysql will override that and try to connect to a local socket. If you really want that not to happen (want to actually use tcp/ip), use 127.0.0.1. The use of "localhost" coupled with your comment about "the hosting people" confuses me because "localhost" is normally YOUR machine.
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